Refund Policy
We want our customers to feel secure and satisfied with every purchase from Gilmore Advisory Unit. If you experience an issue with your order, we are here to resolve it promptly and respectfully.
Eligibility for Refunds
Refunds and exchanges are available for products and services that meet the following criteria:
- The item is returned within 7 days of delivery
- The product is unused, in original condition, and includes all packaging and documentation
- Service cancellations are requested before the scheduled consultation or delivery
How to Request a Refund
If you wish to request a refund or exchange, please contact us at admin@gilmoreadvisory.site or call +63 918 502 7349. Kindly provide your order number, contact details, and reason for your request so we can assist you efficiently.
Processing Your Refund
Once your request is received, our team will review the details and confirm eligibility. Approved refunds will be processed within 5 business days. Payment will be returned using the original payment method unless otherwise agreed.
Exceptions
Please note that certain items and services are non-refundable, including digital downloads, completed consultations, and customized orders unless defective or not as described.
Important: Refunds are not issued for orders canceled after payment link expiration, or for products damaged due to misuse.
Contact & Support
Your satisfaction is our priority. For questions or support related to refunds and exchanges, please contact our team. We are happy to help and value your trust in Gilmore Advisory Unit.